Customer storyStisses, Ängelholm

Stisses spent 5–10 hours a week on administration. Now guests book themselves.

Stisses in Ängelholm, Sweden, rents out canoes for paddling tours on the Rönne river and sells more experiences, such as cycling, fishing and team building. The booking from Denira sits on their website, and staff see the day's bookings in the manifest.

bookings in the 2026 season
607
booked by guests themselves
91%
guests
2,970

Up to 30 September 2026. Cancelled bookings are not counted.

The booking from Denira open on Stisses' website, with the paddling tours to choose from.
Stisses' website with the booking from Denira. The guest picks a tour, a time and how many are coming, and pays straight away.

Before Denira

Stisses used Bookspot. The website and the booking system were run separately, and bookings took a lot of manual work: phone calls, confirmations, changes and keeping the calendar up to date.

They estimate that 5–10 hours a week went to administration alone. They also needed to charge per person and sell packages of several experiences.

What changed

  • Booking from Denira on Stisses' website with their paddling tours.

    Guests book themselves

    Guests book and pay directly on stisses.se. Confirmations and updates go out without anyone doing anything.

  • The manifest in Denira with today's bookings, what is left to handle and today's payment status.

    The day in the manifest

    Site managers and staff see the day's activities in the manifest. When a guest changes a booking because of the weather it is easy to adjust, and staff on site see the change straight away.

  • The Min otillgänglighet dialog in Denira, where staff enter the date and reason when they cannot work.

    Staff set their own availability

    Staff enter the times they cannot work, and Stisses adjusts the schedule to the bookings.

How guests paid

Share of online payments. Card includes Apple Pay and Google Pay.

Swish
48%
Card
37%
Klarna
15%

Quote

”Med Denira har vi fått ett system som flyttat vår administration till nutid och låter oss fokusera på det viktigaste av allt – att ge våra besökare en fantastisk upplevelse.”

Translated from Swedish: “With Denira we have a system that brought our administration up to date and lets us focus on what matters most: giving our visitors a great experience.”

Gunnar SvenssonCEO, Stisses

Who they recommend Denira to

Stisses recommends Denira to experience businesses, rental companies and others in tourism who want a booking system that saves time and reduces mistakes.

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