Booking system for physiotherapy

Patients book their follow-up themselves, with the same physiotherapist

Denira suits clinics where patients pay for themselves. Patients choose a first visit or a follow-up, a physiotherapist and a time on your website and pay straight away. Patient records and visits under the region's agreement stay in the systems you already use.

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Bokningen bekräftad!

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Upplevelse

Nybesök

Bokningsnummer

BKG-20261019-F2NV8KDH

Datum

torsdag 22 oktober 2026

Tid

09:00–10:00

Totalt950 kr

Where a physiotherapy clinic loses time

01

The phone rings during treatment

You have a patient on the table when the next one calls to book a first visit. You call back between two patients, and sometimes they have already booked elsewhere.

02

The first visit doesn't fit

A first visit takes 60 minutes and a follow-up 30. When times are booked by hand, the first visit ends up in a half-hour gap and the rest of the day runs late.

03

The follow-up never gets booked

The plan depends on the patient coming back in two weeks. They were going to get in touch and forgot, and when they call again it's a month later.

Bookable staff

Patients book their physiotherapist, or the first available

Each physiotherapist has their working hours and the visits they take. You set up first visits and follow-ups separately, each with its own length and price. For each visit you decide whether patients pick a physiotherapist, get whoever is free, or choose either.

  • Only the chosen physiotherapist's times
  • First visit and follow-up with their own length
  • Own price per physiotherapist and visit

Nybesök

60 min

1Välj person

The day at the clinic

The whole clinic's day in one list

The day's list shows every visit with the patient, the physiotherapist and payment status. Physiotherapists add their own time off, whole days or a few hours, which takes their times off your website. Time between visits leaves room to write up the notes.

  • Today's visits with payment status
  • Working hours that repeat every week
  • Time off removes the physiotherapist's times

Payment and reminders

Paid at booking, reminded the day before

Patients pay by Swish or card when they book, and the money goes to your own Stripe account. A reminder goes out by email or text before the visit. After a follow-up, the patient can get a link that books the next follow-up, with the same physiotherapist if the patient chose them. Companies paying for their employees' treatment can be invoiced.

  • Swish and card through your Stripe account
  • A link to book the next follow-up
  • Invoices for companies

Pricing

What it costs

A monthly fee and a fee per paid booking. This is what Denira takes on a 60-minute first visit at SEK 950.

Start

SEK 0/month

2.5% per paid booking

Denira's fee
SEK 23.75

Pro

SEK 790/month

1% per paid booking

Denira's fee
SEK 9.50

Premium

SEK 1,990/month

0.5% per paid booking

Denira's fee
SEK 4.75

Prices exclude VAT. Stripe's fee for card and Swish comes on top and is taken by Stripe.

See all prices

Customer: Stisses

”Med Denira har vi fått ett system som flyttat vår administration till nutid och låter oss fokusera på det viktigaste av allt – att ge våra besökare en fantastisk upplevelse.”

Translated from Swedish: “With Denira we have a system that brought our administration up to date and lets us focus on what matters most: giving our visitors a great experience.”

Gunnar SvenssonCEO, Stisses
Read the customer story
Booking from Denira on Stisses' website with their paddling tours.

Common questions

Is Denira a patient record system?

No. Denira handles booking and payment. Records belong in your record system, and so does the patient's health information, not the comment field at booking.

Does Denira handle the free-care card and the high-cost ceiling?

No. Denira doesn't accept the free-care card (frikort), doesn't count visits towards the high-cost ceiling for patient fees and doesn't bill the region. Patients pay the full price by Swish or card when they book.

Can patients with a referral under the region's agreement book?

Not through Denira. It doesn't handle patient fees or reporting to the region. Book those patients in the system you already use and record those hours as unavailability for the physiotherapist in Denira, so nobody else can book them on your website.

Can first visits and follow-ups have different lengths and prices?

Yes. Set them up separately, for example a 60-minute first visit and a 30-minute follow-up, each with its own price. A physiotherapist who charges more sets their own price on each visit.

Can patients cancel by themselves?

Yes, if the patient bought cancellation protection when booking and it is before the limit you set, such as 24 hours. Otherwise the patient gets in touch, and you cancel or move the appointment.

Does it work for naprapaths and chiropractors?

Yes, on the same terms. Denira suits practices where the patient books a time with one practitioner and pays for themselves.

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